Grey Imports & The Grey Market
We all know the amount of times that a link on the Internet captures our eye; screaming an incredibly low price for that certain camera you’ve been searching for. These ‘exciting’ finds can, quite often, be ‘Grey Imports’. A Grey Import is an item that is sold and purchased via an unauthorised camera reseller. Grey Import or Grey Market items are typically sold on the Internet, where they cannot be easily viewed and inspected.
Grey Market merchandise is imported and sold via methods that are not standard in the given industry. Typically in the camera industry, a manufacturer works alongside an importer who sells the product to distributors a specific, local region. These distributors go on to sell the authorised goods. Grey Market items are not certified and cannot be supported by the authorised importer or manufacturer.
Selling and purchasing goods via the Internet and over international borders is becoming a highly popular way to shop. Grey Imports are most common in the photographic and electronic markets, where - via the Internet - they cannot be inspected. It is crucial that you know exactly what you are purchasing, and if this item will comply with Australian standards. Here are a few problems you will discover when buying a Grey Import:
- Functionality - The camera does not function efficiently, or sometimes does not function at all.
- Features - Often the camera does not have the key features or abilities that it should ideally have.
- Damage - With bad storage and shipping, these cameras can often be damaged.
- Technical Support - These cameras generally will have no technical support available.
- Australian Standards - Grey Imports will not comply with Australian Standards.
- Warranty - Often the warranty is only valid in the country of issue.
- Manual - Photocopied manuals are often supplied, in languages other than English.
- Software - Any downloadable software available on the Internet will not be compatible with the camera.
